Responsible for internal customer service for Service Department, Sales Department and Controls Department in regard to parts. Responsible for external customer sales and service processing customer orders, vendor sales, inventory, purchasing, pricing, warranty & warehouse.
PRIMARY ESSENTIAL DUTIES AND RESPONSIBILITIES:
SECONDARY AND/OR NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with inventory counting.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION AND/OR EXPERIENCE:
High school, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 3 year’s related experience and/or training. Equivalent combination of education and experience considered.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:
State driver’s license, auto insurance, auto registration, acceptable driving record.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS:
SOFTWARE SKILLS REQUIRED:
___ Basic _X__ Intermediate ___ Advanced
Specific Programs and/or skills:
Post hire specialty training provided.
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Must possess the ability to communicate will all levels of the organization; as well as, external vendors, business contacts, existing customers and potential customers.
WORKING AND/OR ENVIRONMENTAL CONDITIONS:
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate diversity, moderately physical. Work activities are primarily typical sedentary counter sales/administrative functions. However, the position may require a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, climb or balance; frequently required to sit, walk, talk and hear. Occasionally requires employee to stoop, kneel, or crouch. The employee must occasionally lift and/or move from 10 lbs. up to 100 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus.
BUSINESS BEHAVIOR & ANTITRUST
Do not discuss with competition (includes similar Service/Parts companies and manufacturing representatives).
CONFIDENTIALITY & CONDUCT