AR/Front Desk Assistant

Local Pain Management and anesthesia provider seeking a part time AR/Front Desk Assistant to join our growing organization.


Job Summary

The AR/Front Desk Assistant will be responsible for managing the Accounts Receivable and collections process and helping to check in and discharge patients.


Essential Duties and Responsibilities

  • Post customer payments by recording cash, checks, and credit card transactions.
  • Post cash receipts by verifying and entering transactions from lock box and local deposits.
  • Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, following up with patients when payment lapses occur.
  • Generate and send patient statements.
  • Follow up on, collect, and allocate insurance payments.
  • Monitor patient account details for non-payments, delayed payments and other irregularities.
  • Research and resolve payment discrepancies.
  • Generate AR aging reports.
  • Review AR aging to ensure compliance.
  • Maintain accounts receivable customer files and records.
  • Follow established procedures for processing receipts, cash etc.
  • Process over the phone credit card payments.
  • Investigate and resolve customer queries.
  • Process adjustments.
  • Organize a recovery system and initiate collection efforts.
  • Adhere to all approved policies, procedures, and philosophies.
  • Perform other related duties as assigned.

Job Requirements

  • Knowledge of Microsoft Office and medical billing software
  • Prior experience in a medical office preferred